Privacy Policy

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Last edited on

Oct 8, 2023

DockSpace Inc. ("DockSpace," "we," "us" or "our") is strongly committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This comprehensive Privacy Policy strictly applies to the DockSpace website, mobile applications, and related services (collectively, the "Services"), and clearly explains how we collect, use, and disclose any information generated through your use of the Services.

We believe transparently sharing our data collection, use and disclosure practices is the best way to maintain your absolute trust. By using any aspect of the Services, you expressly agree to all of the data collection, use, disclosure and practices outlined in this Privacy Policy. This Privacy Policy works in conjunction with our Terms of Service that also govern your use of the Services.


What Personal Information We Collect From You

DockSpace collects certain personal information when you voluntarily provide it to us, such as your first and last name, phone number, mailing address, email address, payment information and more. Other personal information we collect may include demographics, preferences, interests and favorites. The specific personal information we collect depends on how you interact with and use the Services.

We may also automatically collect certain device, network and usage data when you access and use the Services to optimize your experience. The information we automatically collect includes IP addresses, browser type, device make and model, operating system, referring/exit web pages and apps, clicks and activity within the Services, access times and more. This enables us to provide and analyze usage of the Services.


How We Use Your Personal Information

The personal information DockSpace collects from you is used strictly to operate, maintain, enhance and provide all features of the Services, and to create new features and offerings we think you'll love. We may also use your personal information to:

  • Send you communications and promotional materials or advertisements about DockSpace, including new product features or offerings.

  • Customize the content and information we make available to you through the Services to personalize your experience.

  • Detect and prevent fraud, spam and abuse of the Services and take actions we deem necessary if such issues arise.

  • Conduct research and analysis to improve the Services and ensure you have the best experience possible.

  • Ensure legal and regulatory compliance.

We collect and process your personal information only for the purposes outlined in this Privacy Policy, and we ask for your affirmative consent before using data for any other reason.


Our Retention and Deletion Protocols

DockSpace will retain any personal information we collect from you for as long as it is reasonably required to fulfill the core purposes and practices outlined in this Privacy Policy, unless retaining the data for a longer period is required or permitted under applicable laws.

For example, we may retain certain transaction details or communications records for a longer period if necessary to comply with tax, accounting or other regulatory requirements. We implement stringent data retention policies and protocols to meet legal requirements and to best manage our business operations.

When your personal information is no longer needed for any of the purposes or uses outlined here, we ensure it is securely and permanently deleted from our systems according to our comprehensive data erasure protocols and practices.


How We Protect and Secure Your Personal Information

The security of your personal information is a top priority. DockSpace implements robust organizational and technical safeguards and measures designed to protect your data from unauthorized access, alteration, disclosure or destruction. This includes enforcing physical access controls to our buildings and data centers, network security monitoring, encryption of data in transit and at rest, restricted staff access based on roles, staff security training, strict vetting of vendors and partners, regular security audits and more.

In the unlikely event of a data breach impacting personal information you have shared with us, we will act swiftly and follow applicable data breach notification laws. Our breach response plan focuses on protecting people and minimizing any impact. We will provide notices required by law to affected individuals and cooperate fully with any government investigations.


Our Global Data Transfer Practices

DockSpace may transfer your personal information to our facilities or to third parties in locations around the world to provide Services to you. When we engage in such transfers, we take appropriate steps under applicable laws and employ appropriate safeguards required to protect your personal information.


Your Rights and Choices

You can access your account to review and update the personal information you have shared with DockSpace at any time by logging into your account dashboard and profile. You also have the right under applicable laws to request access to or deletion of your personal data, and to request a copy of the information we have stored about you. If you have any such requests, please submit them by emailing info@dockspace.com.

If you have opted in to receive marketing and promotional emails from DockSpace, you can easily opt-out by using the unsubscribe link found at the bottom of such emails, or by adjusting your communications settings in your account.


Contact Us With Any Questions

If you have any questions about our privacy practices, your rights and choices, or anything regarding this Privacy Policy, we want to hear from you! Please email us anytime at info@dockspace.com.


Changes To Our Privacy Policy

DockSpace may occasionally update and change this Privacy Policy to keep it current, compliant and transparent. For any material updates that may impact you, we will provide prominent notice through the Services. Your continued use of the Services constitutes your acceptance of the then-current Privacy Policy.